Access to PlayStation Network is blocked (WS-116332-6)
Medium riskWhat you see
- Error WS-116332-6 appears when you try to use PlayStation Network.
What it means
Sony says access from your console may be prohibited, for example for a violation of the terms of service, or the service may be temporarily unavailable.
What to do
Check the PlayStation Network status and try later
Sony says a temporary problem can also cause this error.
When to stop
If it does not go away
On a jailbroken console this can mean the console or the account was banned. This guide cannot undo that. Stop trying to sign in, keep the console offline, and contact PlayStation only through its official support.
Sources
- Sony: error WS-116332-6 (en-us) (Oct 29, 2026)
Last reviewed: Oct 29, 2026
← Troubleshooting